Privacy notice

Lunacrest Online Academy of Excellence uses information to respond to enquiries, match tutors, schedule lessons, review applications and manage payments. Provide only the information needed for tutoring. Do not submit identity documents, card details, medical records or other sensitive information.

Information and access

Enquiry forms collect contact details, country, time zone, grade or level, subjects, goals and availability. Teacher applications also collect education, experience, teaching languages and a résumé. The owner can review requests and applications. Approved tutors see only their assigned students and lessons; résumés and recruitment applications stay owner-only.

For children, a parent or guardian should submit requests and provide their own contact details. Use the learner’s first name or nickname. We record agreement to booking terms and the academy’s manual payment-verification status. We do not store payment-card details.

Services and private links

This website uses ChatGPT Sites hosting and Cloudflare database and file storage. Tutor and owner access uses ChatGPT sign-in. EmailJS and the academy’s connected Outlook service process notification emails. Enquiry notifications link the owner to the private application centre; form answers and résumés remain there. Lesson emails include the learner’s name, subject, lesson time, package total where relevant, recipient email and private booking or classroom link. Payment links open Stripe or PayPal, according to the provider chosen by the academy. Built-in video and audio use a direct WebRTC connection, with Cloudflare’s public STUN service helping the devices find a connection. Peers may receive network addresses as part of that connection. Camera and microphone access starts only when you join. Call signalling expires after two hours. It is removed when the host leaves; expired entries are cleaned up when another call starts. Optional video/audio recordings for tutor-quality review require both participants’ consent; for a child, a parent/guardian must approve and the child should assent. Only the academy owner can review recordings, and access expires after 48 hours from each recorded segment’s start. Expired files are physically deleted during a recording-panel refresh or the next upload; no background deletion schedule is configured. Recordings are stored in private Cloudflare R2 storage with a 512 MB total cap. Tutors may supply a backup video-call link from a separate service. These providers process information under their own policies, potentially across borders.

Anyone with a private booking link can view its lesson details. Anyone with a classroom link can view uploaded lesson files and participate on the shared whiteboard. These links are not student passwords. Share them only with intended participants and avoid uploading sensitive documents.

Game Centre progress

The public Game Centre saves completed-adventure stars and badges in local storage on the current browser. It does not collect a learner name or create a student account. Progress is shared by anyone using that browser profile and does not sync across devices or send scores to tutors. Use Reset this browser’s progress in the Game Centre to clear it.

Retention and your choices

Information is stored for responding to requests and providing lessons. The owner reviews retention and handles requests for access, correction or deletion; records may need to be retained for payment disputes or legal obligations. This site does not automatically delete records on a fixed schedule. Contact the academy on +1 705-707-4001 or through the request form for help with your information.

We do not record lessons by default. Any recording requires separate explicit agreement. Declining to provide required booking information may prevent us from arranging a lesson.